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8 min read
Your Ability to Interact with Online Feedback Impacts Your Brand: Here’s How to Do it!
With the growing importance on responses to reviews, a scathing review is not the grim reaper to a business. Companies are now rewarded for stating their case and working to resolve issues in a public arena. If done carefully, the response can turn a negative into a positive. Let’s go over the basics of how to do this.
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