Learn Inbound Code of Conduct

Our Learn Inbound events provide a relaxed environment where digital marketers can have fun, focus on learning, network safely and eat doughnuts in peace. And we’d love to keep it that way! That’s why we’ve created an explicit Code of Conduct to ensure that you (our awesome attendees) are aligned with our mission too.

While we love to see you network, mingle and make new friends (after all, that’s what our events are all about!), we want to make sure that you do so respectfully. Every attendee, speaker and staff member deserves to have the best time possible – free from agro, discrimination or unwanted attention. All attendees, organisers, exhibitors and volunteers, are therefore, expected to adhere to the following Code of Conduct throughout the event.

Our Code of Conduct (in a NutShell):

Learn Inbound is dedicated to providing a harassment-free conference and training experience for everyone (regardless of gender, sexual orientation, disability, physical appearance, body size, race, age or religion). We do not tolerate harassment of conference or training attendees, speakers or staff members in any form.

All communication, including any social media posts concerning the event, should be appropriate for an audience of professional digital marketers (remember: not everyone comes from the same background as you). Sexual language and imagery are not appropriate for the venue, including talks, tweets or slides.

Be nice. Do not put down or speak down to fellow attendees, speakers or staff members. If you disagree with a point someone makes, do so in a professional manner (harassment will not be tolerated). We want to make sure you have a good time but sexist, racist or exclusionary jokes of any nature are not appropriate for Learn Inbound (and will be met with serious action, not amusement).

Attendees violating these rules may be sanctioned or expelled from the conference (without a refund) at the discretion of the conference organisers. Thank you for making this a friendly and enjoyable event for everyone.

The Long Version (Incl. Who You Should Report Incidents to):

Harassment includes (but is not limited to): offensive verbal comments related to gender, gender identity, sexual orientation, disability, physical appearance, body size, race, age and religion. Harassment also includes displaying sexual images in public spaces, intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome sexual attention.

Participants asked to stop any harassing behaviour are expected to comply immediately.

Exhibitors in the expo hall, sponsor or vendor booths, or similar activities are also subject to the anti-harassment policy. In particular, exhibitors should not use sexualised images, activities, or other material. Booth staff (including volunteers) should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualised environment.

If a participant engages in a behaviour that violates this Code of Conduct, event organisers may take any actions they deem appropriate (including a verbal warning or expulsion) to maintain a friendly and safe environment for all participants.

Who to Contact (In Case of Harassment):

If you or another participant is being harassed or if have any concerns that threaten your safety or enjoyment of the event, please contact a Learn Inbound member of staff. Learn Inbound staff members will be wearing easily identifiable black “Learn Inbound” t-shirts for the duration of the event.

If the matter is especially urgent, please contact any of the following event organisers:

Marijana Kostelac, Learn Inbound Event Organiser (Email: [email protected])

Mark Scully, Learn Inbound Event Organiser (Email: [email protected])

If you cannot locate any of the above members of staff you can call or send a text message to Event Organiser, Mark Scully’s phone number: 083 1584137. This phone number will be continuously monitored for the duration of the event and complaints will be responded to ASAP.

When taking a personal report, Learn Inbound staff will ensure you are safe and cannot be overheard. They may involve other event staff to ensure your report is managed properly. Once safe, we’ll ask you to tell us about what happened. This can be upsetting, but we’ll handle it as respectfully as possible, and you can bring someone to support you. You won’t be asked to confront anyone and we won’t tell anyone who you are.

Learn Inbound staff will be happy to help participants contact venue security or local guards, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference or training course.

Important Contact Details (in Case of an Emergency):

The Academy (Security): 01 877 9999

Local Law Enforcement: You should call 999 or 112 in the case of an emergency

Dublin Rape Crisis Centre: 1800 77 88 88

Local Taxi Company (NRC Taxis): (01) 677 2222

How Attendees Can Report Incidents:

If you or a fellow attendee are experiencing harassment, you can make a personal report by following the steps outlined below.

  1. Contact a Staff Member – approach a Learn Inbound staff member (easily identifiable by their Learn Inbound t-shirts) or text Event Organiser, Mark Scully’s phone on: 083 1584137.
  2. Report the Harassment Issue to Staff – preferably report your incident in writing (all reports and complaints will remain confidential).
  3. Gather as Much Detail as Possible – when reporting your incident ensure you collect as much information as possible (without interviewing people involved in the incident).
  4. Staff Will Help You Create Your Report – to help staff members create a full report you may be asked for the following information: the name and/or company of the participant doing the harassing, the behavior that was in violation, the approximate time of the incident, the circumstances surrounding the incident, your identity, other people involved in the incident.
  5. If Your Safety is Threatened – if there is any threat to attendees or the safety of anyone, including conference staff, is in doubt, venue security and/or local guards may be called (with your permission).
  6. The Alleged Harasser Will be Approached – the alleged harasser will be communicated with and made aware of the report made against them. They will be given the chance to tell their side of the story. They will then be made aware of any of the actions that may be taken against them. This may include (but is not limited to): providing a warning (verbal or written), requesting that the harasser cease interacting with the victim and maintain appropriate physical distance at all times, disallowing speakers who violate the Code of Conduct to speak at future Learn Inbound events, requesting that the harasser leave immediately and do not return, expulsion from future events.

Thanks for helping us maintain a fun, enjoyable and relaxed environment for all Learn Inbound events. Happy learning!

This Learn Inbound Code of Conduct was adopted from the example conference anti-harassment policy from the Geek Feminism Wiki, created by the Ada Initiative and other volunteers, which is under a Creative Commons Zero license.